Returns & Exchanges

RETURNS

We want a long lasting relationship with you. If there is any problem, contact us and we’ll work together to resolve it. Email us at hello@lolabean.com and we’ll get back to you as soon as possible. You also have the option to return. Buyers are responsible for return shipping costs.

Instructions: Contact us and ship back by 7 days from the delivery date. Item must be returned on time and in an untangled, unworn condition. Items shipped after the 7 days of delivery date will be exchange only.

EXCHANGES

You can exchange for any item in our shop. We are flexible and do not charge a restocking fee.

Instructions: Contact us and ship back by 7 days of delivery. Item must be exchanged in an untangled, unworn condition. Buyer is responsible for return shipping costs.

CANCELLATIONS

Instructions: Contact us and request a cancellation within 12 hours of placing your order.  hello@lolabean.com

REPAIRS

If your item breaks within 6 months we'll repair your item for free and you’ll only have to cover shipping costs. Any repairs after 6 months will be charged a repair fee and shipping cost. Email us at hello@lolabean.com